Privacy policy

Privacy Policy

Last updated: December 29, 2025

This Privacy Policy describes how Stationery Universe (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stationeryuniverse.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, legal requirements, or regulatory obligations. When we do, we will post the revised Privacy Policy on the Site and update the “Last updated” date above.

How We Collect and Use Your Personal Information

To provide the Services, we collect — and have collected over the past 12 months — personal information about you from a variety of sources. The information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use your personal information to:

  • Communicate with you

  • Provide and improve the Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect and defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

Information We Collect Directly from You

Information you submit directly through the Services may include:

  • Contact details such as your name, address, phone number, and email address

  • Order information such as billing and shipping addresses, payment confirmation, and order history

  • Account information such as usernames, passwords, and security-related details

  • Customer support information included in communications with us

You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”), including:

  • Device and browser information

  • IP address and network connection details

  • Pages viewed, links clicked, and actions taken on the Site

This information is collected using cookies, pixels, and similar technologies (“Cookies”).

Information We Obtain from Third Parties

We may obtain personal information about you from third parties, including:

  • Shopify, which powers our online store

  • Payment processors that collect payment information to complete transactions

  • Advertising and analytics partners that help us measure performance and deliver relevant ads

Any information we obtain from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use personal information to process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and provide customer support.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing communications and displaying advertisements on our Site and other websites. This may involve sharing information with advertising and marketing partners.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity.

Communication and Service Improvement

We use personal information to respond to inquiries, provide customer support, and improve the Services.

Cookies

We use Cookies to power and improve the Site, analyze usage, and support advertising efforts. For information about Cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies

You can control Cookies through your browser settings. Please note that disabling Cookies may impact the functionality of the Services.

We recognize the Global Privacy Control (GPC) signal and treat it as a valid request to opt out of certain data sharing and targeted advertising, where applicable. We do not respond to other “Do Not Track” signals.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • To service providers such as payment processors, shipping partners, analytics providers, and customer support tools

  • To marketing and advertising partners

  • To affiliates or business partners

  • To comply with legal obligations or respond to lawful requests

  • In connection with a business transaction such as a merger, acquisition, or bankruptcy

Disclosures in the Past 12 Months

Categories of Personal Information Disclosed

  • Identifiers (such as name and email address)

  • Commercial information (such as purchase history)

  • Internet or network activity

  • Approximate geolocation data

Categories of Recipients

  • Service providers

  • Business and marketing partners

  • Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Sale or Sharing of Personal Information

We have sold or shared personal information (as those terms are defined under applicable law) in the past 12 months for advertising and marketing purposes. This may include:

  • Identifiers (such as name or email address)

  • Commercial information

  • Usage Data

You may have the right to opt out of these activities, as described below.

Third-Party Websites and Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16.

Security and Retention of Your Information

No security system is completely secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access or know what personal information we hold about you

  • Request deletion or correction of your personal information

  • Opt out of targeted advertising or data sharing

  • Withdraw consent where processing is based on consent

  • Appeal decisions regarding your privacy requests

We will not discriminate against you for exercising these rights. We may verify your identity before fulfilling requests.

Complaints

If you have concerns about our privacy practices, please contact us using the information below. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred to, stored in, and processed in countries outside of your country of residence. Where required, we rely on recognized data transfer mechanisms.

Governing Statement

This Privacy Policy is governed by applicable privacy and data protection laws.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Stationery Universe
📧 tori@stationeryuniverse.com
📍 618 Revere Dr, Bay Village, OH 44140, United States